I ordered a wedding portrait as an anniversary gift (5th anniversary is traditionally a wooden gift). I needed a slight modification on my order, and they were happy to accommodate. Great communication and updates, and it arrived in a timely manner, sooner than expected. When I tell you the detailed quality of this portrait. They captured every feature and I love the texture, the dimensions of it. I highly recommend! Makes a great gift and keepsake, and I intend to order one for myself very soon!